Terms of Service

1. Agreement and scope

These Terms of Service, called the Terms, are a legal agreement between you and Ithoro LLC, referred to as Ithoro, we, us, or our. They govern your access to and use of Degen Idle, including the website, mobile applications, game, accounts, multiplayer features, purchases, support, and related services that link to these Terms, collectively called the Services.

By creating an account, clicking to accept, making a purchase, accessing the game, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services. Additional terms shown for a platform, event, promotion, purchase, or feature also apply. If additional terms conflict with these Terms, the more specific terms control for that subject.

2. Eligibility and minors

You must be at least 13 years old to use the Services. If the law where you live requires a higher minimum age, that higher age applies. If you are under the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms on your behalf and is responsible for your use of the Services, including purchases.

You may not use the Services if doing so would violate applicable law, if you are prohibited from receiving them under applicable sanctions or export rules, or if we previously terminated your account and have not given you written permission to return.

3. Accounts and security

• Provide accurate account information and keep it current.
• Protect your login credentials, passkeys, devices, and verification codes.
• Promptly tell us at support@degenidle.com if you suspect unauthorized access.
• Do not sell, buy, transfer, lend, share, or commercially exploit an account.
• You are responsible for activity through your account to the extent permitted by law.
• Do not create accounts with disposable addresses, false identities, or methods intended to evade limits or enforcement.

Character names, guild names, and other public identifiers must follow these Terms. We may change, reserve, or remove an identifier that is misleading, infringing, impersonating, offensive, inactive, or disruptive. An account and its characters remain part of the Services and are not transferable property.

4. License to use Degen Idle

Subject to these Terms, Ithoro grants you a limited, personal, revocable, nonexclusive, nontransferable, and nonsublicensable license to install, access, and use the Services for personal, noncommercial entertainment on devices you own or control, subject to applicable platform rules.

Except where applicable law expressly permits it, you may not:

• Copy, sell, rent, distribute, publicly perform, or commercially exploit the Services or game assets.
• Reverse engineer, decompile, disassemble, modify, translate, or create derivative works from the Services.
• Remove ownership notices or circumvent security, access controls, rate limits, or technical restrictions.
• Extract, scrape, index, or collect game data at scale without written permission.
• Use the Services or its data to develop or train a competing game, model, automation service, cheat, or unauthorized tool.

5. Player rules and fair play

You agree not to do, encourage, attempt, or help anyone do any of the following:

• Use bots, macros, scripts, packet tools, modified clients, unauthorized overlays, automation, cheats, or any input method that plays for you. Features expressly built into Degen Idle, including its intended idle systems, are allowed.
• Exploit a bug, duplicate an item or currency, manipulate progression or matchmaking, evade a cooldown or limit, or keep an unfair benefit created by an error. Report serious exploits instead of sharing or abusing them.
• Interfere with the Services or another player, probe systems, bypass authentication, gain unauthorized access, distribute malware, overload infrastructure, or launch denial of service activity.
• Harass, threaten, stalk, discriminate, sexually exploit, dox, impersonate, defraud, extort, or encourage violence, self harm, or other harm toward a person.
• Post or transmit illegal, infringing, hateful, sexually explicit, exploitative, deceptive, malicious, privacy invading, or nonconsensual intimate content, or content that sexualizes a minor.
• Buy or sell accounts, progression, services, game currency, or Virtual Items for real money, cryptocurrency, or other value outside a method we expressly authorize.
• Coordinate trades, market listings, referrals, alternate accounts, payment disputes, or social features to launder value, manipulate prices, manufacture rewards, commit fraud, or gain an unintended advantage.
• Spam, advertise, solicit, phish, abuse support or reporting systems, submit knowingly false reports, evade a suspension, or help another person evade enforcement.
• Use the Services for unlawful activity or in violation of sanctions, trade, or export laws.

6. Player content and communications

Player Content means guild messages, character and guild names, profile material, support submissions, feedback, and other content you submit through the Services. You retain any rights you already hold in Player Content. You represent that you have the rights needed to submit it and that it complies with these Terms.

You grant Ithoro a worldwide, nonexclusive, royalty free, sublicensable license to host, store, reproduce, transmit, display, adapt, moderate, and use Player Content as reasonably needed to operate, secure, improve, support, and promote the Services. This license lasts while the content is available through the Services and for a reasonable period afterward in backups, legal records, security systems, and materials already created. Public gameplay footage or screenshots may show your public character, guild, rankings, or messages.

We may use automated tools and human review to filter, investigate, preserve, restrict, remove, or disclose Player Content when reasonably needed to operate the Services, enforce these Terms, respond to a report, protect people, or comply with law. We do not promise to review every communication and are not responsible for content submitted by other players.

Support may use artificial intelligence to investigate a ticket and draft or provide a response. Do not rely on support responses as legal, medical, financial, or other professional advice. You can request staff review if an automated response does not resolve your issue.

7. Virtual items and the game economy

Characters, progression, Gems, gold, equipment, pets, cosmetics, memberships, rewards, and other digital content or balances are Virtual Items. Virtual Items are licensed, not sold. They have no cash value, are not legal tender, are not cryptocurrency, are not your property, and cannot be redeemed for money or transferred outside the Services unless we expressly allow it.

We may create, modify, rebalance, limit, suspend, or remove Virtual Items, drop rates, recipes, skills, enemies, rewards, game modes, and availability as part of operating and evolving an online game. We may correct mistaken, duplicate, fraudulent, or unauthorized grants and related balances. We will honor any nonwaivable consumer rights that apply to paid digital content.

Game markets and trades are gameplay systems only. A displayed price, rarity, ranking, or exchange does not give a Virtual Item real world value. We do not guarantee the availability, liquidity, future usefulness, or relative value of any Virtual Item. Randomized gameplay outcomes use the odds and rules presented in the game where disclosure is required.

8. Purchases and subscriptions

Prices and payment

The purchase screen will show the product, price, transaction currency, applicable taxes or fees, and included content before you confirm. You authorize the displayed charge and represent that you are allowed to use the selected payment method. Prices and product availability may vary by platform, region, currency, tax, and offer eligibility.

Purchases may be processed by Apple, Google, Steam, Stripe, or another identified platform. That platform may be the seller of record and controls payment credentials, receipts, billing, cancellation, and refunds under its own rules. We do not receive complete card numbers. Contact the billing platform for a platform billed purchase. For a purchase billed directly by Ithoro, contact support@degenidle.com.

Refunds, reversals, and errors

Except where law or the billing platform requires otherwise, completed purchases and consumed digital content are final. If a transaction is refunded, reversed, charged back, canceled, fraudulent, or unauthorized, we may revoke the related Virtual Items, subscription access, or benefits and correct the account balance. We may also correct duplicate grants and pricing or delivery errors. Nothing here limits a lawful right to dispute an unauthorized or incorrect charge or any mandatory cooling off or withdrawal right.

Automatic renewal

Steam membership passes are one-time purchases for the 30-day or 365-day duration displayed at checkout. They do not automatically renew. Buying another Steam membership pass adds its duration to the active Steam membership period.

A subscription offer will identify the plan, benefits, duration, price, billing frequency, renewal terms, trial or promotional terms, and cancellation method before enrollment. If an offer says it automatically renews and you affirmatively agree, the billing platform will charge the applicable payment method at the start of each renewal period until canceled. The then applicable price and taxes apply after any notice and consent required by law or platform rules.

A trial or introductory offer may have separate eligibility rules and may convert to a paid subscription as disclosed. Cancel before the disclosed deadline to avoid the next charge. A payment platform may retry a failed charge or provide a grace period. We may suspend benefits when an entitlement expires or payment remains unpaid.

Cancellation and account deletion

Cancel an automatically renewing subscription at any time through the billing platform's subscription settings or the cancellation method shown in the offer. Cancellation normally stops future renewals and takes effect at the end of the current paid period. It does not normally refund the current period unless law or platform rules say otherwise.

Uninstalling the game, stopping play, or deleting your Degen Idle account may not cancel a subscription billed by Apple, Google, or another platform. Cancel the subscription through that platform before deleting your account. Immediate deletion can cause you to lose access to benefits that remain paid through the end of a billing period.

Plan and price changes

We may change subscription benefits or prices for a future renewal period. We or the billing platform will provide the notice and obtain the consent required by applicable law and platform rules. If required consent is not given, the subscription may end after the current paid period. Subscription benefits may not transfer between platforms unless the offer says otherwise.

9. Social and competitive features

Degen Idle includes guilds, messages, parties, friends, referrals, rankings, trades, markets, player versus player modes, and other competitive or social systems. Matchmaking, market prices, rankings, availability, and results can change. We may reverse or adjust a result affected by a bug, exploit, collusion, outage, cheating, or erroneous data.

A guild leader or other player does not represent Ithoro. You are responsible for deciding what information to share and whether to participate in a player arrangement. We are not a party to agreements between players and do not guarantee that another player will perform a promise. Use only the approved in game trade and market systems.

10. Enforcement and appeals

We may investigate suspected violations and use relevant account, device, network, gameplay, communication, transaction, and security information. Depending on the circumstances, we may warn, remove content, rename an identifier, reverse a transaction or result, remove benefits, restrict a feature, suspend, or permanently terminate an account. We may act without advance notice when reasonably needed to prevent harm, protect the game economy, preserve evidence, or comply with law.

Enforcement considers the nature, severity, history, and effect of the conduct. You may appeal by emailing support@degenidle.com with the account, decision, and reason you believe review is warranted. Do not evade enforcement while an appeal is pending. We will review a good faith appeal, but we do not guarantee a particular outcome.

11. Updates and availability

Degen Idle is an evolving online service. We may patch, update, rebalance, add, remove, suspend, or discontinue any part of the Services. We may require an update to continue playing. Availability can be affected by maintenance, security events, network failures, platform action, emergencies, or events outside our reasonable control.

We do not guarantee uninterrupted access, that progress will always continue while offline, that every feature will be available on every device or platform, or that any event, item, mode, or price will remain available. If we permanently discontinue paid content, we will provide any remedy required by applicable law or platform rules.

12. Ownership and feedback

Ithoro and its licensors own the Services, software, game systems, visual designs, artwork, text, audio, characters, names, logos, data compilations, and other materials, excluding Player Content and third party materials. These rights are protected by intellectual property and other laws. No right is granted except the limited license in Section 4.

If you send an idea, suggestion, or feedback, you grant Ithoro a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty free right to use it without restriction or compensation. Do not send material you are not authorized to license this way.

13. Copyright complaints

If you believe material in the Services infringes copyright, send a notice to the contact in Section 21. The notice should identify the copyrighted work, identify the allegedly infringing material and its location, provide your contact information, state your good faith belief that the use is unauthorized, state under penalty of perjury that the notice is accurate and you are authorized to act, and include your physical or electronic signature.

We may remove material and terminate repeat infringers where appropriate. If your material was removed by mistake, you may send a legally sufficient counter notice. Knowingly false notices may create liability.

14. Third party services and platforms

The Services may link to or rely on app stores, identity providers, payment platforms, device services, and other third party services. Their terms and privacy notices apply to their services. Ithoro does not control and is not responsible for an independent third party's service, content, security, availability, or conduct.

Apple application terms

If you obtained the application through Apple, these Terms are between you and Ithoro, not Apple. Ithoro, not Apple, is responsible for the application and its content, maintenance, support, and claims concerning the application, subject to these Terms and applicable law. Apple has no obligation to provide maintenance or support. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price for the application, if any, as required by its rules. To the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third party beneficiaries of these Terms and may enforce the terms relating to the Apple application. Your use must also comply with the App Store Terms of Service.

Google Play application terms

If you obtained the application through Google Play, these Terms are between you and Ithoro, not Google. Google is not responsible for the application or claims concerning it. Your use must comply with the Google Play Terms of Service. Google may provide payment, refund, and platform support under its own rules.

Steam application terms

If you obtained the application through Steam, your use of Steam and Steam Wallet is also governed by the Steam Subscriber Agreement and Valve's applicable platform rules. Valve processes Steam Wallet credentials, authorizations, receipts, refunds, reversals, and related platform support under its own terms. Degen Idle Steam membership passes are fixed-duration purchases and are not recurring billing agreements.

15. Termination

You may stop using the Services at any time and may delete your account through the in game Account or Settings screen. Account deletion does not automatically cancel a third party subscription. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, fail to pay an amount due, or when needed to protect the Services or other people.

After termination, your license ends and you may lose access to your account, progression, Player Content, and Virtual Items. Provisions that by their nature should survive will survive, including provisions about ownership, licenses, purchases, disclaimers, liability, disputes, and general terms.

16. Disclaimers

To the fullest extent permitted by law, the Services are provided as is and as available. Ithoro and its licensors and service providers disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, noninfringement, and any warranty that the Services will be uninterrupted, secure, error free, accurate, or free of harmful components.

Some jurisdictions do not allow certain warranty exclusions. Nothing in these Terms excludes a warranty, remedy, or consumer right that cannot lawfully be excluded.

17. Limits on liability

To the fullest extent permitted by law, Ithoro and its members, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, Virtual Items, or service interruption, arising from or related to the Services or these Terms.

To the fullest extent permitted by law, the total liability of Ithoro and the parties listed above for all claims arising from or related to the Services or these Terms will not exceed the greater of the amount you paid to Ithoro for the Services during the 12 months before the event giving rise to the claim or 100 United States dollars.

These limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not apply to liability that cannot be limited by law, which may include fraud, intentional misconduct, gross negligence, death, or personal injury. Mandatory consumer rights remain unaffected.

18. Your responsibility for claims

To the extent permitted by law, you will defend, indemnify, and hold harmless Ithoro and its members, employees, contractors, licensors, and service providers from third party claims, damages, losses, and reasonable costs, including legal fees, arising from your unlawful conduct, your Player Content, or your material violation of these Terms. This section does not require a consumer to indemnify Ithoro for Ithoro's own negligence, unlawful conduct, or breach, and does not limit any nonwaivable right.

19. Disputes and governing law

Before filing a formal claim, you and Ithoro agree to try in good faith to resolve the dispute informally for at least 30 days. Send a written notice to support@degenidle.comdescribing the dispute, the account involved, and the relief requested. This requirement does not prevent either party from seeking urgent injunctive relief, reporting a matter to a regulator, or using an eligible small claims process.

These Terms are governed by the laws of the State of New York and applicable United States federal law, without regard to conflict of law rules. Subject to any mandatory consumer forum, a claim must be brought in a state or federal court with jurisdiction in New York County, New York, and each party consents to that court's jurisdiction. If you are a consumer, this section does not deprive you of mandatory protections or a forum available under the law where you live.

20. General terms

• Changes to these Terms. We may update these Terms. We will post the revised version and update the date above. We will provide additional notice of material changes when reasonably possible. Where law requires affirmative consent, we will request it. Otherwise, continued use after the effective date means you accept the revised Terms.
• Notices. We may provide notices through the Services, by email, on our website, or through a platform. You are responsible for keeping your contact information current.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a financing, reorganization, merger, acquisition, sale of assets, or operation of the Services.
• Severability. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue.
• No waiver. A delay or failure to enforce a provision is not a waiver. A waiver must be in writing and applies only to the stated circumstance.
• No agency. These Terms do not create employment, partnership, franchise, joint venture, or agency between you and Ithoro.
• Force majeure. Ithoro is not responsible for delay or failure caused by events beyond its reasonable control, subject to mandatory law.
• Entire agreement. These Terms, the Privacy Policy, and applicable additional terms are the entire agreement about the Services and replace earlier agreements on the same subject.

21. Contact us

Questions, legal notices, and copyright complaints may be sent to: